Scroll Top

No smart phone? You’ll miss the bus!

Elderly confusion smartphone

Think about the people you know. The elderly, the disabled, and the people who can’t cope with the complexities of using a smartphone or a computer.

I know a number of people young and old who haven’t got smartphones or computers for one reason or another. You might imagine that the whole world has a smartphone with so many people walking around with their heads down looking at a phone.

When I arrived at a bus stop recently to catch a bus I looked for a displayed timetable. I was instead told to go to the bus company’s website to find out the bus times. I looked around at the people on the bus as we travelled, not a phone in sight. How much effort does it take twice a year to put up a printed copy of the relevant bus timetable at each bus stop? How do people without a smartphone cope?

When I moved to Conwy in the late 90’s there were 3 banks in the town. Now there are none. How do the people of Conwy who don’t have computers or smartphones do their banking now? Do they catch a bus to another town? If so do they stand at the bus stop in the hope of a bus turning up?

So many aspects of society are becoming computerised. My concern is that the fast-moving digital revolution is both excluding a large portion of society (many of them vulnerable) and making life more difficult for them.

Those without a smartphone are being discriminated against, and it’s only getting worse.